Leadership Team

Bernie Haffey

Following a successful executive management career, which included EVP and Chief Commercial Officer roles at Summit Technology, Inc. and Intralase Corp., and President and CEO roles at NDO Surgical, Inc. and Nexis Vision, Inc., Mr. Haffey founded Haffey & Co. (formerly 2020 Management Consulting) to help organizations adopt the High Performance Management System (HPMS). Mr. Haffey has been operating through the HPMS framework for more than 20 years and has assisted over 25 organizations in its successful implementation.

Mr. Haffey earned his BA from Colgate University and his MBA from Cornell University.

Lewis Baloian

Lewis Baloian led rapid operation ramp ups, continuous improvement culture shifts, lean and six sigma projects, and HPMS execution at Medtronic from 2009 to 2016. Mr. Baloian developed and lead the strategic plan which awarded his division with top performance in Medtronic in 2015 and 2016. Mr. Baloian implemented HPMS in his operation, resulting in significant improvements in product quality, employee engagement, and financial results.

Mr. Baloian earned his BS from University of California, Irvine and his MS in Mechanical Engineering from the University of California, Los Angeles.

Dick Palermo


I would like to acknowledge Richard “Dick” Palermo, Sr. for teaching me this quality-based, system approach to leadership.

Dick permanently and indelibly changed my view of management over 20 years ago and for that, and his friendship, I will always be thankful.

– Bernie Haffey

Experience after experience indicates the need for a simple, logical, structured and balanced management system. The customers benefit from it, the employees want it, and the financial health of an organization depends on it.

– Dick Palermo

For those interested in going deeper into the subject of quality-based management systems, I recommend purchasing his book, Do the Right Things Right.