Bernie Haffey, President and Founder of Haffey&Co. shares how to create a High-Performance Management System focused on Voice of Customer, Voice of the Employee, and followed by Voice of…

With the growing popularity and acceptance of body tattoos, and my penchant for visual management, I jokingly urge folks interested in a “quality tattoo” to consider this…

  Dale Spencer, Founder and Chairman, Paul Buckman, CEO and Stacy Enxing Seng, President formed ev3 in 2001 with the goal of building a middle-market alternative to…

Spectranetics Corp. was founded by Robert Glolobic, PhD and Johan Sverdrup in 1984 with a vision to leverage excimer laser technology to treat coronary lesions and restore…

Read ‘The Intralase Story – Part I’ here. Read ‘The Intralase Story – Part II’ here. Read ‘The Intralase Story – Part III’ here. Read ‘The Intralase…

Read ‘The Intralase Story – Part I’ here. Read ‘The Intralase Story – Part II’ here. Read ‘The Intralase Story – Part III’ here. In this blog,…

Read ‘The Intralase Story – Part I’ here. Read ‘The Intralase Story – Part II’ here. The Relentless Pursuit of Customer Satisfaction In Part II of this…

Read ‘The Intralase Story – Part I’ here. Leveraging structured problem solving to drive market adoption As mentioned in my previous post, the Intralase product launch was…

Intralase Corp– another story about great people, process and results. Ron Kurtz, MD was a second year resident at the University of Michigan’s Kellogg Eye Center in…